For all orders with a taxable amount of less than € 300.00, the shipping costs are set at € 9.90.
If the taxable amount exceeds € 300.00, transport is free.
Delivery is made in about 72 hours throughout Italy by express courier.
Islands and disadvantaged areas can undergo variable delivery times.
If the courier in charge of delivering the goods at home does not find anyone, he leaves a notice of non-delivery and tries to return the goods the next day. If the second attempt is also unsuccessful, the order is placed in storage at the local branch. It is possible to return the shipment by contacting this branch on the telephone number that you will find on the notice left by the courier.
Leone recognizes the right of withdrawal as required by current legislation. The deadline for exercising this right is 10 days as required by law, within which the customer is required to notify us by letter A / R to the address:
Leone srl - via della Dogana, 25 - CP34
48022 Lugo (Ra)
or by email at: firstname.lastname@example.org
Within 24 hours or there is a risk that the order has already been processed. Just contact our Sales Department promptly by e-mail at email@example.com , by calling 0545/24262 or by sending a fax to 0545/34505.
If you receive multiple purchase notifications, the reason could be due to the fact that, when sending the order, you clicked on the confirmation button several times.
In any case, contact us immediately via e-mail at firstname.lastname@example.org , by calling 0545/24262 or sending a fax to 0545/34505 to cancel unwanted orders.
You can contact our customer service by calling 0545/24262 or by email email@example.com
When the courier will make the delivery you will need to check:
1) That the package is intact, not damaged or wet and in any case conforms to the standard characteristics of a package;
2) That the number of packages (number of packages) indicated on the invoice corresponds to the number of packages actually delivered;
NB: Any disputes must be raised immediately to the carrier; in the absence of these, the product is considered delivered correctly, the invoice must be kept.
All purchased products enjoy the official manufacturer's warranty. To enforce the guarantee, it is necessary to keep the invoice that is delivered together with the package, and to contact Leone srl
You can order even if you only have the tax code.
Yes, call us on 0545 24262 and we will be at your complete disposal.
We can always provide you with a quotation of items not present in the catalog. Send an email and we will reply as soon as possible, also indicating any delivery times.
Only in exceptional cases and for particular emergencies by appointment.
Contact our customer service 0545 24262; you will immediately receive a copy of the invoice by e-mail.